Customer support specialist - US healthcare process
Digixperts Ltd · Mumbai
Pay₹40,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted30 Sep4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list12 named
Inbound customer enquiry call handlingPhone communicationWriting skillsClient enquiry handlingInbound voiceBachelor's degreeClient servicesMedical billingClient communication skillsProfessional phone etiquetteCommunication skillsClient interaction via phone calls
About this job
Customer Support Specialist – US Healthcare Process
- Location
- Wagle Estate, Thane West
- Job Type
- Full-Time | Work From Office
- Salary
- Up to ₹40,000 In-Hand
- Experience
- 1–3 Years Preferred
Job Description
We are hiring Customer Support Specialists for a US Healthcare Process. The role involves handling customer queries, providing effective resolutions, and maintaining high service standards.
Eligibility
- HSC / Graduate
- 1–3 years of US Healthcare experience preferred
- Medical Billing experience preferred
- Prior BPO / Healthcare support experience preferred
- Excellent verbal and written communication
- Strong problem-solving and multitasking skills
- Key Responsibilities
- Handle customer queries and provide appropriate resolutions.
- Manage high-volume calls professionally.
- Provide healthcare-related customer support.
- Maintain quality and customer service standards.
- Follow process and compliance guidelines.
- Shift & Schedule
- 24/7 Rotational Shifts
- No Midnight Shifts
- 5 Days Working | 2 Rotational Week-Offs
- Work From Office
- No Transportation Provided
- Interview Details
- Timing
- 5:00 PM – 9:00 PM
- Interview
- Walk-In
Location
Narith Business Pvt Limited
Office No. 501, Olethia Tower, Above Infra Market, Road No. 16
- Landmark
- Opposite Ashar IT Park, Wagle Estate, Thane West
How to Apply
- inderpreetkaurgandhi566@gmail.com
- Apply Here
- - https://forms.gle/Ym5etQcUSnTAEP5e7
Interested candidates can apply through the Google Form and share their updated CV.
- Pay
- Up to ₹40,000.00 per month
- Work Location
- In person
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