Jobs›Customer Care, Hyderabad

Customer Care Executive

Earlyjobs · Hyderabad
Pay₹18,000–22,000a month, as listed
WhereHyderabadTelangana
TypeFull time
Posted1 Oct4 days ago, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
About this job
Role
Customer Care Executive Working Days: 6 days a week Week Off: 1 rotational week off Job Responsibilities
  • Handle inbound customer calls and respond to customer queries promptly and professionally.
  • Provide accurate and complete information using appropriate tools and processes.
  • Resolve customer complaints and issues efficiently.
  • Understand customer needs and ensure a high level of customer satisfaction.
  • Build positive and professional relationships with customers through effective communication.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints.
  • Process orders, forms, applications, and customer requests.
  • Escalate unresolved issues to the appropriate internal teams.
  • Follow company communication procedures, guidelines, and policies.
  • Provide feedback to improve the overall customer service process.
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