MA
Customer Relationship Manager
Maxfort International School · Delhi
Pay₹25,000–50,000a month, as listed
WhereDelhi
TypeFull time
Posted6 Oct10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list37 named
Sales persuasionCustomer records maintenanceComputer operationOutbound lead nurturingCustomer relationship buildingPhone communicationCall loggingStudent recruitmentComputer literacyCustomer collection follow-upOutbound telemarketingCross-departmental liaisonEnglishLead conversionCustomer payment remindersBusiness etiquetteBachelor's degreeStakeholder coordinationLead nurturingClient servicesCustomer relationship managementStudent admissionsPhone canvassingRespectful communicationParent communication in school administrationClient communication managementComputer skillsClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresClient educationCommunication skillsSales follow-upClient liaisonCross-functional communicationClient interaction via phone calls
About this job
Key Responsibilities
- Make calls to prospective parents for admission follow-ups.
- Handle admission lead calls and encourage parents to visit the school.
- Make fee reminder and fee follow-up calls to parents.
- Provide accurate information regarding admissions, fees, and school services.
- Maintain records of calls and follow-up status.
- Coordinate with the concerned department whenever required.
- Ensure timely follow-up on all assigned leads.
- Maintain professional and courteous communication at all times.
Qualifications
- Graduate in any discipline.
Experience
- 2–5 years of experience in customer service or admissions is preferred.
Required Skills
- Excellent spoken English.
- Clear and confident communication skills.
- Good convincing and follow-up abilities.
- Pleasant telephone etiquette.
- Basic computer knowledge.
- Positive attitude and customer-friendly approach.
- Pay
- ₹25,000.00 - ₹50,000.00 per month
- Work Location
- In person
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