Customer Service Coordinator

Roles \& Responsibilities

• Understand and process customer orders accurately.
• Coordinate with customers to clarify requirements and resolve queries.
• Follow up on orders, dispatches, deliveries, and pending requirements.
• Coordinate with internal teams to ensure timely order fulfilment.
• Maintain proper records and update order status.
• Tracking orders and coordinate with logistics team for delivery

Requirements

• Good verbal communication skills.
• Good customer handling and follow-up skills.
• Basic knowledge of MS Office/Excel.
• Attention to detail and ability to manage multiple tasks.
• Prior experience in order processing/customer coordination will be preferred.

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

• Cell phone reimbursement

Work Location

In person