DR
Call Centre Executive
Dr Mohan's Diabetes Specialties Centre - Madurai · Hyderabad
PayPay not listed
WhereHyderabad
TypeFulltime
Posted10 Oct19 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Night shifts
No vehicle or licence needed
About this job
JOB RESPONSIBILITY
Fixing appointments and enquiry visit conversion
Telephone etiquette with call quality adherence
First Call Resolution (FCR) of enquiry calls
- Average wait time of patients during the call (Call holding)
Call transfer rate
Customer call frequency
- Ensure all the calls are answered properly without getting missed out
Quality parameters followed as per SOP's
9. Feedback from the patients and their satisfaction
Contact HR - 8790426688 - Praveen HR
- Job Type
- Full-time
Benefits
Health insurance
Life insurance
Provident Fund
Schedule
Day shift
Morning shift
Rotational shift
Education
Higher Secondary(12th Pass) (Preferred)
Language
Tamil, English, Hindi, Telugu
Speak with the employer - - Irfan HR
- Job Types
- Full-time, Permanent, Fresher
Benefits
Health insurance
- Work Location
- In person
- Job Types
- Full-time, Permanent
Benefits
Health insurance
Provident Fund
- Work Location
- In person
- Pay
- ₹20,000.00 - ₹25,000.00 per month
Benefits
- Flexible schedule
- Paid time off
- Provident Fund
- Work Location
- In person
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