Front Desk Receptionist

Department

Front Desk

Location

Ahmedabad, Gujarat (On-site)

Experience

1–3 years in Front Office, Hospitality (Hotels/Airlines), Guest Relations, or Customer Service

Key Responsibilities

Guest Relations & Front Desk Management: Greet members, walk-ins, and visitors with a warm, professional demeanor. Manage the main reception area, handle incoming phone calls, and direct inquiries to the appropriate departments.

Inquiry Handling: Handle initial walk-in inquiries about workspace plans (hot desks, private cabins, meeting rooms). Collect prospect details and seamlessly pass them to the Sales Team.

Mail & Courier Logistics: Receive, sort, and log incoming mail, couriers, and packages for registered members and corporate clients. Send timely notifications to members regarding their deliveries.

Operations & Vendor Coordination: Coordinate with housekeeping, maintenance, and pantry staff to maintain flawless cleanliness and hospitality standards across the floor. Track inventory for front desk stationery, pantry supplies, and first-aid kits.

Required Skills & Qualifications

Education

Graduation in any stream or a specialized diploma in Hospitality/Front Office Management is preferred.

Experience: Minimum 1 year of experience in a front desk management, customer service, airline, hospitality, or corporate reception role.

Communication Skills: Exceptional verbal and written communication in English and Hindi. Being able to converse comfortably in Gujarati is highly preferred.

Tech Savviness

Basic proficiency with MS Office (Word, Excel) and emails.

Pay

From ₹17,000.00 per month

Work Location

In person