Front Office Executive

Job Summary

FRONT DESK EXECUTIVE

Key Responsibilities

Patient Registration and Reception: Welcoming patients and visitors, registering new patients, managing check-ins/check-outs, and updating insurance information.

Appointment Scheduling

Scheduling, rescheduling, or canceling appointments for doctors, tests, and labs using hospital management software.

Communication Hub

Answering phone calls, taking messages, and directing inquiries to the appropriate department.

Billing and Payments

Preparing bills, collecting payments, and handling patient inquiries regarding charges.

Administrative Support

Maintaining patient records (physical and electronic),

scanning documents, and updating daily records.

Required Skills

Communication

Excellent interpersonal skills to deal with patients, families, and staff.

Technological Proficiency

Familiarity with Hospital Information Systems (HIS) and Microsoft Office.

Multitasking and Organization

Ability to manage high-stress situations, such asemergencies, calmly.

Patient Experience and Safety: Maintaining a clean and organized reception area, managing patient flow to reduce waiting times, and providing assistance to distressed patients.emergencies, calmly

Job Type

Full-time

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location

In person