Operations Executive

Operations Associate

We're looking for a sharp and organized Operations Associate to join our team. In this role, you'll be key to ensuring our daily operations are efficient and that we provide a great experience for our students and educators.

Roles and responsibilities

Handle Daily Tasks

You'll support day-to-day office functions, from scheduling to managing documents and distributing materials.

Manage Student Journey: You'll oversee the admissions, onboarding, and course coordination for our students, ensuring a smooth process from start to finish.

Maintain Records

You'll be responsible for keeping accurate and organized records in our CRM and LMS platforms.

Analyze Data

You'll create and analyze reports to help us understand our performance and make smarter decisions.

Improve Processes: You'll work with different teams—like sales, support, and product—to improve workflows and find new ways to make our operations more efficient.

Ensure Quality

You'll assist with exam coordination and help us maintain high-quality standards.

Solve Problems

You'll be the go-to person for operational issues and help support our customer experience initiatives.

Requirements

Experience: A Bachelor’s degree with 1-3 years of operations experience is preferred. Experience in EdTech or a similar tech environment is a plus.

Skills

You must be highly organized with excellent communication and problem-solving skills.

Tech Savvy

You should be proficient with MS Office and Google Sheets. Any experience with CRM software is a bonus.

Mindset

You should be able to handle multiple tasks at once and thrive in a busy, dynamic environment.

Pay

₹17,000.00 - ₹19,000.00 per month

Work Location

In person