Customer Service New Associate

Trigent Software Private Limited · Noida

Pay₹3La year, as listed

WhereNoidaUttar Pradesh

TypeFull time

Posted15 Oct10 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

About this job

Job Description: Assist users with portal access, navigation, and benefit enrollment. Resolve eligibility, coverage, and general benefits-related issues. Document interactions accurately and maintain service records. Meet established SLA, quality, and customer satisfaction targets. Escalate complex issues to appropriate teams and follow through to resolution. Shift : Rotational, ( 6:30,7:30 and 9:00 PM ) Hybrid

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