Front Office Assistant/ Receptionist

Job Summary

We are looking for a professional, friendly, and well-organized Front Office Executive / Receptionist to manage front desk operations and provide administrative support. The candidate will be responsible for welcoming visitors, handling incoming calls, managing appointments, maintaining records, and ensuring smooth day-to-day front office activities.

The ideal candidate should have excellent communication skills, a pleasant personality, a professional attitude, and the ability to multitask efficiently.

Key Responsibilities

Welcome and greet visitors, clients, and guests professionally.

Answer, screen, and forward incoming telephone calls.

Handle visitor inquiries and direct them to the appropriate departments or personnel.

Maintain visitor registers and manage entry and exit records.

Schedule appointments, meetings, and conference room bookings.

Receive, sort, and distribute incoming and outgoing mail, courier packages, and documents.

Maintain the reception area in a neat, organized, and professional manner.

Handle emails and respond to routine inquiries promptly.

Maintain office records, files, registers, and other administrative documents.

Coordinate with internal departments for daily administrative requirements.

Assist with data entry, document preparation, photocopying, scanning, and filing.

Monitor office supplies and coordinate replenishment when required.

Maintain confidentiality of company information and visitor details.

Support HR, administration, and management with other clerical and administrative tasks as assigned.

Ensure professional front office etiquette and a positive experience for visitors and callers.

Qualifications and Skills

Minimum qualification

Plus Two / Diploma / Any Graduate.

Prior experience in front office, reception, customer service, or administration is preferred.

Good verbal and written communication skills in English and the local language.

Basic computer knowledge, including MS Office, email, and data entry.

Good telephone etiquette and interpersonal skills.

Strong organizational and time-management abilities.

Ability to multitask and handle visitors and calls efficiently.

Pleasant personality, professional appearance, and a customer-friendly attitude.

Punctual, responsible, proactive, and detail-oriented.

Experience

Freshers may apply, depending on company requirements.

1–2 years of relevant experience is preferred.

Key Performance Indicators (KPIs)

Professional handling of visitors and telephone calls.

Accuracy and timely updating of records and registers.

Effective appointment and meeting coordination.

Prompt response to emails and routine inquiries.

Proper maintenance of the reception area.

Timely completion of assigned administrative tasks.

Adherence to company policies, confidentiality, and office procedures.

Working Conditions

Full-time position based at the company’s office.

Working hours and weekly holidays will be as per company policy.

The employee may be required to support additional administrative activities when needed.

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Leave encashment

Provident Fund

Work Location

In person