Customer Support Executive (CSE)

Job Description

• Handle customer queries through calls, emails, chat, or other communication channels.
• Understand customer concerns and provide appropriate solutions.
• Maintain a positive and professional relationship with customers.
• Resolve complaints and issues within the defined TAT.
• Record customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution when required.
• Follow up with customers to ensure proper resolution and satisfaction.
• Maintain accurate records and prepare basic reports when required.

Pay

₹15,000.00 - ₹20,000.00 per month

Work Location

In person