Business Development Associate

We are looking for confident, enthusiastic, and target-driven professionals to join our UK International Sales Team. If you have excellent communication skills, a passion for customer interaction, and the ability to turn customer interest into successful sales, this opportunity is for you!

Key Responsibilities

Customer Interaction \& Support

• Manage inbound and outbound calls with UK-based customers, ensuring a professional and positive customer experience.
• Understand customer needs, address queries, and provide effective solutions.
• Handle customer concerns with patience, empathy, and a solution-oriented approach.
• Maintain high standards of call quality, professionalism, and customer satisfaction.

Sales \& Business Development

• Identify customer requirements and recommend relevant products or services.
• Convert potential leads into successful sales while achieving monthly targets and performance KPIs.
• Follow up with interested prospects to maximize conversions and close sales opportunities.
• Maintain accurate customer details, call records, and sales updates in the CRM system.

Process Compliance \& Performance

• Adhere to UK process guidelines, calling scripts, and company policies.
• Ensure the confidentiality and security of customer information.
• Consistently meet quality, productivity, and compliance standards.
• Collaborate with team members and supervisors to achieve individual and organizational goals.

Required Skills \& Qualifications

• Excellent spoken English with clear pronunciation and a neutral accent.
• Experience in BPO, international sales, customer service, or international calling is preferred; UK process experience will be an added advantage.
• Strong communication, negotiation, persuasion, and relationship-building skills.
• A target-driven mindset with the ability to perform in a fast-paced environment.
• Basic computer proficiency and familiarity with CRM software.
• Minimum Qualification: 12th Pass; graduates will be preferred.
• Willingness to work in UK shifts and meet defined performance expectations.

What We’re Looking For

• A confident communicator who can build trust and rapport with customers.
• A proactive individual with strong listening and problem-solving abilities.
• A customer-focused professional with a passion for sales and business growth.
• Someone who takes ownership, embraces challenges, and strives to achieve results.

Pay

Up to ₹100,000.00 per month

Application Question(s)

• Willingness to work in UK shifts
• Are you willing to relocate to Kanpur for this job opportunity?

Education

• Bachelor's (Preferred)

Experience

• International voice process: 1 year (Required)

Language

• English British (UK) accent (Required)

Location

• Kanpur, Uttar Pradesh (Required)

Shift availability

• Day Shift (Required)

Work Location

In person