Customer Support Desktop & Network Engineer

Location

Delhi NCR, Kanpur (UP)

Job Type

Full-time (on-site at client location)

Number of Openings

04

Minimum Experience

5 Years

Salary

Minimum ₹20,000/- per month, including PF, ESI etc. Final package depends on interview.

About Us

We are a Delhi-based ISO 9001, 27001, 20000 and 22301 certified IT company providing AMC, facility management services and technology solutions for desktops, servers, printers, all-in-ones and networks to government and enterprise clients. We offer a supportive work environment and good growth opportunities.

Responsibilities

• Install, configure and maintain desktops, laptops, all-in-ones, printers and other peripherals.

• Troubleshoot hardware issues and replace faulty parts.

• Install and support Windows OS, MS Office, antivirus, drivers and email.

• Manage and support network infrastructure – switches, LAN cabling and Wi-Fi.

• Attend user complaints promptly and courteously; handle client staff professionally.

• Log all calls, follow up till closure and escalate critical issues to the senior engineer.

• Carry out preventive maintenance and keep service records updated.

Requirements

• Qualification: Graduate any stream or Diploma in Engg + certificate course in hardware engineering

• Minimum 5 years as a Desktop \& Network Engineer or in a similar role.

• Good hands-on knowledge of desktop/laptop hardware troubleshooting.

• Proficiency in Windows 10/11 and MS Office.

• Working knowledge of networking basics: TCP/IP, LAN, switches and Wi-Fi.

• Excellent problem-solving and communication skills; ability to work independently and in a team.

Join us and be a part of a company that values innovation and excellence in IT solutions!

Pay

₹20,000.00 - ₹23,000.00 per month

Benefits

• Health insurance
• Paid time off
• Provident Fund

Work Location

In person