Operations Manager

Kutty Curiosity is a children's play area dedicated to creating joyful, engaging and enriching experiences for children and their families. We are looking for a warm, energetic, organized and proactive Operations Manager to take ownership of the day-to-day operations of our play area.

The ideal candidate should love working with children, be comfortable leading a team, have strong organisational skills and take initiative to ensure the smooth running of the business.

Key Responsibilities

• Manage the daily operations of the play area and ensure everything runs smoothly.
• Lead, supervise and coordinate staff, ensuring responsibilities are completed efficiently.
• Plan, organise and execute birthday parties, children's events and workshops.
• Coordinate with vendors and suppliers for events, materials and operational requirements.
• Monitor inventory, including art, craft and science kits, play equipment and consumables.
• Interact with parents, respond to enquiries and feedback, and deliver exceptional customer service.
• Oversee cleanliness, hygiene, safety and the overall upkeep of the play area.
• Support bookings, memberships, registrations and daily administrative tasks.
• Take initiative, solve operational challenges independently and identify opportunities to improve customer experience and business performance.

Centre Working Hours

• Weekdays: 12:00 PM to 9:00 PM
• Weekends: 10:30 AM to 9:00 PM
• Weekly off: Tuesday

The role requires working 9 hours a day . Availability on weekends, as these are important operating days for our play area.

Requirements

• 3–5 years of experience in operations, preferably in a customer-facing environment.
• Experience working with young children is essential.
• Strong organisational, communication and leadership skills.
• A warm, friendly, approachable and proactive personality.
• Ability to multitask, manage a team and handle responsibilities independently.
• Basic working knowledge of Microsoft Excel, WhatsApp and Canva.

Pay

₹30,000.00 - ₹40,000.00 per month

Work Location

In person