Service Advisor
Vision Honda · Kochi
Pay₹17,000–22,000a month, as listed
WhereKochiKerala
TypeFull time
Posted17 Oct24 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
Skills they list37 named
Customer follow-upsPreliminary cost estimatesLead generation from existing customersCustomer communicationAdd-on service promotionAfter-sales serviceCustomer relationship buildingAuto estimatingCustomer appointment bookingWorkflow managementService schedulingGreeting customersClient enquiry handlingDiploma – Mechanical EngineeringInvoice processingPayment collectionSales quotingAutomotive customer service experienceCustomer expectation managementClient servicesWork-in-progress trackingB.TechWork order creationBachelor's degree – Automobile EngineeringDiploma in Mechanical EngineeringClient status updatesCost estimate preparationCost estimatesProgress managementClient communication skillsDiplomaSuggestive sellingClient educationBillingAdd-on salesConsultative sellingDiploma – Automobile Engineering
About this job
- Customer Intake
- Greet customers, listen to their concerns, and accurately document vehicle problems for technicians.
- Estimate Creation
- Prepare accurate cost estimates for parts, labor, and repairs, and secure customer approval before work begins.
- Communication
- Translate technical jargon into plain language so vehicle owners understand what repairs are required.
- Workflow Management
- Schedule appointments, track repair progress in the shop, and update customers on estimated completion times.
- Sales & Upselling
- Propose necessary maintenance or service alternatives to increase shop revenue while maintaining customer trust.
- Billing & Delivery
- Process payments, review invoices with clients, and hand over the vehicle once the repair is complete
Contact HR - 7034282825
Mini 2+ yrs Experience As Service Advisor
Education - B tech/Diploma Automobile and Mechanical
- Job Types
- Full-time, Permanent, Fresher
- Pay
- ₹17,000.00 - ₹22,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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