Jobs›Front Desk, Kochi

Front Desk Coordinator

Norona tech LLP · Kochi
Pay₹14,000–16,000a month, as listed
WhereKochiKerala
TypeFull time
Posted17 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list25 named
Customer follow-upsSales persuasionCustomer communicationAfter-sales serviceCustomer relationship buildingRetail environment experienceB2CLaptop troubleshootingClient enquiry handlingIn-person customer serviceCounter salesClient servicesConsumer electronicsSales experience within the technology industryCustomer relationship managementProspectingRetail floor salesOrder processingClient communication skillsMonthly sales quota achievementClient educationCommunication skillsSales follow-upClient liaisonConsultative selling
About this job

We are seeking a passionate and target-driven Front Desk Coordinator to join our team. The ideal candidate will be responsible for promoting and selling new and refurbished laptops, while also delivering excellent customer service to clients seeking laptop repairs and services. This is an exciting opportunity to grow within a fast-expanding laptop sales and service industry.

Key Responsibilities

Promote and sell new and refurbished laptops to walk-in customers.

Provide consultations and basic technical guidance on laptop features, specifications, and service options.

Ensure a high level of customer satisfaction through personalized service and support.

Maintain up-to-date knowledge of products, pricing, and ongoing promotions.

Handle customer inquiries, generate leads, process sales orders, and ensure timely follow-ups.

Achieve and exceed monthly sales targets.

Assist customers throughout the laptop service process, from initial diagnosis to final delivery.

Skills & Qualifications

Proven experience in sales, preferably in electronics or IT-related products.

Strong communication and interpersonal skills.

Ability to work independently as well as in a team environment.

Basic knowledge of laptops and computer hardware (preferred).

Customer-focused, enthusiastic, and energetic approach.

Prior experience in retail or the technology sector is an added advantage.

Job Type
Full-time
Pay
₹14,000.00 - ₹16,000.00 per month
Work Location
In person

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