Front Desk Receptionist

A front desk receptionist is the first point of contact for visitors and callers at an organization, managing the reception area and providing administrative support. Their duties include greeting guests, answering phones, handling patients, scheduling appointments, and maintaining the reception area. They also often assist with administrative tasks like data entry, filing, and ordering supplies.

Preference will be given to candidates who has experience in Telecalling, sales & marketing , banking sector, finance & insurance.

Key Responsibilities

Greeting and Welcoming

Providing a positive first impression by warmly greeting visitors and clients as they enter the clinic.

Answering Phones

Handling incoming calls, directing them to the appropriate person or department, and taking messages when necessary.

Courier Handling

Receiving, sorting, and distributing courier and packages, and preparing outgoing courier.

Scheduling and Appointments

Managing calendars, scheduling appointments, and coordinating meetings.

Visitor Management

Maintaining visitor logs, issuing visitor badges, and ensuring a secure environment.

Administrative Support

Assisting with tasks like data entry, filing, document preparation, and maintaining office supplies.

Maintaining the Reception Area: Ensuring the reception area is clean, organized, and presentable.

Providing Information and Assistance: Answering general inquiries, providing directions, and offering assistance to visitors and callers.

Communication

Communicating effectively with both internal and external stakeholders.

Problem Solving

Addressing minor issues or concerns and escalating complex ones as needed.

Females and Nearby location candidates are preferred. Ernakulam

Job Types

Full-time, Permanent

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person