Fresher's Job on Graduates/Masters

Profile Summary

We are looking for a Client Relationship Executive to strengthen and manage client relationships by ensuring consistent communication, client satisfaction, and effective issue resolution. This role focuses on retaining existing clients, providing top-notch service, and driving more business opportunities from ongoing partnerships.

Key Roles \& Responsibilities

• Build and nurture long-term relationships with existing clients through regular communication and engagement.
• Acquire new clients via direct contact, referrals, and word-of-mouth networking.
• Negotiate with clients to secure mutually beneficial terms and pricing.
• Conduct quality assurance on delivered documents including research articles, review articles, and books.
• Keep clients updated about the latest services, offerings, and business opportunities.
• Lead and manage a team of representatives providing customer support.
• Troubleshoot client concerns and provide effective, timely solutions.

Required Knowledge \& Skills

• Education: Graduate or Postgraduate in any field.
• Experience: Freshers and experienced candidates are welcome.
• Knowledge of research theses, journals, and academic publishing is an added advantage.
• Strong written \& verbal communication skills.
• Excellent interpersonal and problem-solving abilities.
• Research and development skills.

Job Type

Full-time

Pay

₹21,000.00 - ₹23,500.00 per month

Ability to commute/relocate

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

• Do you have knowledge of research and publication?

Work Location

In person