Tele Calling Executive

Job Description – Telecaller

Position

Telecaller

Job Summary

We are looking for a dynamic and customer-oriented Telecaller to connect with prospective customers, generate leads, schedule appointments, and provide information about our products and services. The ideal candidate should possess excellent communication skills and a customer-first approach.

Key Responsibilities

Make outbound calls to prospective and existing customers.

Explain products, services, and ongoing offers to customers.

Generate and qualify leads for the sales team.

Schedule appointments and follow up with interested customers.

Maintain accurate records of customer interactions in the CRM/database.

Handle customer queries professionally and resolve basic concerns.

Achieve daily and monthly calling and lead generation targets.

Coordinate with the store and sales teams to ensure seamless customer service.

Follow company scripts and maintain quality standards during calls.

Eligibility

Minimum 6 months of experience in telecalling, telesales, customer service, or a similar role.

Freshers with exceptional communication skills may also be considered.

Required Skills

Excellent verbal communication skills in Hindi and English.

Strong persuasion and negotiation skills.

Good listening and interpersonal skills.

Basic computer knowledge (MS Office/CRM systems).

Ability to work under targets and deadlines.

Positive attitude and customer-centric approach.

Employment Type

Full-Time

Pay

₹18,000.00 - ₹23,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Health insurance

Leave encashment

Provident Fund

Work Location

In person