EP
GSA - FRONT OFFICE
Epicure Hotels · Kochi
PayPay not listed
WhereKochi
TypeFulltime
Posted9 Oct18 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Dynamic and hospitality-driven Guest Service Agent (GSA) with over \[Number] years of front office experience in fast-paced hotel environments. Proven track record of delivering exceptional guest experiences, maintaining a \[95%+/High] guest satisfaction rating, and efficiently managing high-volume check-ins and check-outs. Skilled in utilizing property management systems (PMS) like Opera/Fidelio, resolving guest escalations with empathy, and driving revenue through strategic upselling. A detail-oriented professional recognized for strong multitasking abilities, seamless team collaboration, and upholding strict brand standards to maximize guest loyalty.
- Pay
- ₹15,000.00 - ₹20,000.00 per month
Benefits
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
- Work Location
- In person
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