Jobs›Guest Service, Kochi

Guest Service Associate (GSA)

Ezekiel House Residence and Cafe (Sister Property of CGH) · Kochi
Freshers welcome
Pay₹16,000–25,000a month, as listed
WhereKochiKerala
TypeFull timeFreshers welcome
Posted13 Oct27 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Physical work
Skills they list27 named
Customer communicationTable settingGuest relationsSales transaction processingCustomer serviceTable plate clearingTable serviceGreeting customersUpselling menu itemsProcessing cash transactionsBussingExplaining the menu during table serviceFood and beverage servicePayment collectionPayment processing in food serviceOrder takingPoint-of-sale transaction managementStockingPromoting food and beverage specialsClean workspace maintenanceDrink serviceSuggestive sellingPOS systemsBillingAdd-on salesGuest greeting in food serviceCommunication with kitchen staff
About this job

Job Description

  • Greet customers, seat them, explain menu, take orders accurately
  • Serve dishes, refill water/drinks, clear tables, ensure food is served hot
  • Prepare bills, handle cash/UPI/card payments, manage POS system
  • Set tables with cutlery, napkins, glasses. Maintain cleanliness of dining area
  • Communicate orders to kitchen/bar. Inform about special requests, allergies, complaints
  • Suggest specials, combos, desserts to increase sales
  • Reset tables, stock service stations, basic side cleaning
  • For colleagues outside of Kerala, Police Clearance Certificate is mandatory.
  • Females are preferred.
Job Types
Full-time, Permanent, Fresher
Pay
₹16,000.00 - ₹25,000.00 per month

Benefits

Food provided

Health insurance

Provident Fund

Work Location
In person

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