Customer Acquisition & Onboarding
- Location
- Noida, Uttar Pradesh (Work from Office)
- Job Type
- Full-time, Day Shift
- Salary
- ₹15,000 per month + incentive
- Working Days
- 5 days a week
- Openings
- 2 Females
- Experience
- 0-2 years (freshers welcome)
- Languages
- Fluent Hindi, conversational English
About the Role
We are looking for a confident, persuasive and empathetic Inside Sales Representative to acquire and onboard new customer.
You will call potential customers, explain the opportunity, address their concerns, guide them through sign-up and verification, and make sure they become active on the platform. This is more than making calls. You will build trust with strangers, understand their motivations and follow through until onboarding is complete.
Key Responsibilities
Make outbound calls to potential customers using lead lists provided
Introduce the opportunity clearly and generate genuine interest
Understand each customer’s background, availability and motivation before pitching
Answer questions about platform safety, privacy, verification, payments and the nature of conversations
Handle objections professionally, without pressure or misleading promises
Guide customers through sign-up and verification over calls or WhatsApp, including profile, voice introduction, identity verification and payment details
Follow up with customers until onboarding is complete
Support newly approved customers in starting their first conversations and resolve early barriers
Coordinate with the internal team on sign-up issues and verification delays
Maintain accurate daily records of calls, customer status and follow-ups in Google Sheets or the CRM
Share customer feedback and recurring objections with management, and suggest improvements to scripts and processes
Required Skills
Strong verbal communication and persuasion
Excellent spoken Hindi and comfortable conversational English
Ability to engage strangers and keep them interested on a call
Good listening skills and confidence in handling objections
Consistent follow-up and relationship management
Patience in guiding customers through digital sign-ups
Basic proficiency with smartphones, WhatsApp, and Google Sheets or Excel
Ability to work independently in a target-driven environment
Who Will Do Well Here
Someone who is comfortable talking to unfamiliar people, builds trust before pitching, understands the difference between addressing a concern and pressuring someone, and takes ownership of each customer from first call to activation.
What We Offer
Fixed monthly salary of ₹15,000 + Incentive
Structured training on the platform, sales pitch, objection handling and onboarding
Close work with the founding and product teams of an early-stage startup
Direct exposure to sales, marketplace operations and user acquisition
A chance to contribute ideas that improve the product and customer experience
Career growth, including potential progression to Team Lead – Inside Sales
- Pay
- ₹10,000.00 - ₹15,000.00 per month
- Work Location
- In person
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