Jobs›Customer Relationship, Kochi

Customer Relationship Executive – Site Visits

Incept Living Pvt Ltd · Kochi
Pay₹25,000a month, as listed
WhereKochiKerala
TypeFull time
Posted22 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
Skills they list41 named
Customer follow-upsPromotional pitchingCustomer records maintenanceCustomer communicationCustomer relationship buildingReferral-based lead generationCustomer needs analysisSpreadsheetsSales needs analysisOpportunity qualificationIn-person customer serviceOpportunity managementClient relationship developmentClient needs assessmentLead conversionDriving LicenceSales presentationsBusiness developmentSales quotingData managementLead nurturingConstruction industry experienceCustomer relationship managementProspectingClient negotiationSales pipeline managementConstruction experienceField sales visitsProductivity softwareOpen market lead generationRequirements gatheringBusiness lead generationSales pipeline monitoringSales follow-upProduct presentation deliveryTeam coordinationStakeholder relationship buildingInterior design client consultationCustomer acquisitionReferral-based sellingSales lead qualification
About this job

Incept Living Pvt. Ltd. is looking for a confident, customer-oriented, and sales-driven Customer Relationship Executive to meet prospective customers, understand their interior requirements, and develop business opportunities.

This role involves regular travel to customer locations and project sites for sales meetings and consultations.

Key Responsibilities

Visit prospective customers at their homes and project sites for sales meetings.

Understand customer requirements, budgets, timelines, and interior design expectations.

Present Incept Living's interior design and execution services to potential customers.

Follow up on enquiries, meetings, quotations, and prospective projects.

Coordinate with the design and estimation teams to arrange quotations and customer presentations.

Track sales opportunities and provide updates on follow-ups and conversion status.

Identify new business opportunities through customer visits and referrals.

Requirements

Willingness to travel regularly to customer locations and project sites is mandatory.

Two-wheeler and valid driving licence are preferred.

Ability to build relationships, negotiate, and follow up consistently.

Basic knowledge of MS Excel, WhatsApp, and customer data management.

Previous experience in sales, customer relationship management, or field marketing is preferred.

Experience in interiors, real estate, construction, or furniture will be an advantage.

Pay
Up to ₹25,000.00 per month
Work Location
In person

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