Operations Executive

Job Opening – Operations Executive

Brand

House of Aksur

Location

Gurgaon, Haryana

Employment Type

Full-time (On-site)

About House of Aksur

House of Aksur is a premium multi-designer store curating contemporary occasion wear and accessories across menswear and womenswear categories.

Role Description

We are looking for a detail-oriented and proactive Operations Executive to manage day-to-day store operations, coordinate with designers, handle Shopify orders, and ensure smooth communication with customers and internal teams.

Key Responsibilities

Designer Order Sheets – Maintain and update designer order sheets, payment details, and delivery timelines.

Designer Coordination – Coordinate with designers regarding orders, availability, dispatches, and deliveries.

WhatsApp Community Management – Share community messages, conduct outreach, add new members, and manage engagement.

Appointment Calls – Handle customer calls, schedule store visits, and coordinate appointments.

Instagram & WhatsApp Queries – Respond to customer enquiries, share product details, and manage follow-ups.

Store Visual Merchandising – Maintain attractive store displays and ensure proper product presentation.

Designer Racking – Organize designer collections and maintain proper outfit arrangements.

Daily Store Operations – Support daily activities and coordinate with internal teams.

Qualifications

Strong organizational and multitasking skills.

Excellent communication and interpersonal skills.

Basic knowledge of Shopify and order management.

Proficiency in Excel or Google Sheets.

Experience handling Instagram and WhatsApp Business.

Good coordination and customer service skills.

Understanding of retail store operations and visual merchandising.

Previous experience in fashion retail or a multi-designer store is preferred.

Work Location

Gurgaon, Haryana

Job Type

Full-time (On-site)

Job Types

Full-time, Permanent, Fresher, Internship

Pay

₹10,000.00 per month

Work Location

In person