Jobs›Telecaller, Kochi

Telecaller

ayur medicity hospital · Kochi
वेतन₹10,000–18,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted11 Nov2 दिन पहले, SimplyHired से
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जो skills माँगे हैं28 लिखे हैं
Customer records maintenanceRecord-keepingInbound customer enquiry call handlingSalesCall loggingCustomer appointment bookingClient detail updatesSalesforcePatient appointment coordinationClient enquiry handlingClient data maintenance in CRMClient follow-upClient servicesHospital information systemsScheduling for multiple individualsCRM system proficiencyHandling patient queriesPatient record updatingTelemarketingPatient educationManaging patient recordsVisit schedulingAfter-call work proceduresClient educationMedical appointment creationMedical administrationClient interaction via phone callsCustomer data entry
इस job के बारे में

Primary Responsibilities

Appointment Scheduling
Book, reschedule, and confirm OPD consultations, diagnostic tests, and health checkups.
Patient Guidance
Answer inquiries about hospital services, doctors' availability, billing, and visiting hours.
Outbound Follow-ups
Call patients with appointment reminders, test results, and follow-up care instructions.
Service Promotion
Inform patients about health packages, preventive care programs, and medical camps.
Record Keeping
Update patient details, feedback, and call logs in the Hospital Information Management System (HIMS) or CRM.
Pay
₹10,000.00 - ₹18,000.00 per month
Work Location
In person

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