AY
Telecaller
ayur medicity hospital · Kochi
वेतन₹10,000–18,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted11 Nov2 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं28 लिखे हैं
Customer records maintenanceRecord-keepingInbound customer enquiry call handlingSalesCall loggingCustomer appointment bookingClient detail updatesSalesforcePatient appointment coordinationClient enquiry handlingClient data maintenance in CRMClient follow-upClient servicesHospital information systemsScheduling for multiple individualsCRM system proficiencyHandling patient queriesPatient record updatingTelemarketingPatient educationManaging patient recordsVisit schedulingAfter-call work proceduresClient educationMedical appointment creationMedical administrationClient interaction via phone callsCustomer data entry
इस job के बारे में
Primary Responsibilities
- Appointment Scheduling
- Book, reschedule, and confirm OPD consultations, diagnostic tests, and health checkups.
- Patient Guidance
- Answer inquiries about hospital services, doctors' availability, billing, and visiting hours.
- Outbound Follow-ups
- Call patients with appointment reminders, test results, and follow-up care instructions.
- Service Promotion
- Inform patients about health packages, preventive care programs, and medical camps.
- Record Keeping
- Update patient details, feedback, and call logs in the Hospital Information Management System (HIMS) or CRM.
- Pay
- ₹10,000.00 - ₹18,000.00 per month
- Work Location
- In person
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