Customer Relationship Manager (CRM)

Marudhar Arts · Bangalore

वेतन₹20,000–30,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारFull time

Posted14 Novकल, SimplyHired से

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जो skills माँगे हैं41 लिखे हैं

Sales persuasionComputer operationOutbound salesAfter-sales serviceOrder status updatesCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacySpreadsheetsWriting skillsClient enquiry handlingInbound voiceInternal team coordination for query resolutionSales administrationOutbound telemarketingCross-departmental liaisonEnglishEmail softwareClient relationship developmentLocal languageBachelor's degreeClient servicesCustomer relationship managementPhone canvassingOrder assistanceTelesalesKannadaClient status updatesProductivity softwareProviding product informationHindiClient communication skillsTelemarketingProfessional phone etiquetteInternal team coordination for issue resolutionClient educationCommunication skillsClient liaisonClient interaction via phone calls

इस job के बारे में

Job Opening: Customer Relationship Manager (CRM)
Company: Marudhar Arts

Established in 1966, Marudhar Arts is South India's first numismatic auction house, specialising in rare coins, banknotes and stamps. We also operate Collectndeal.com, an online platform for buying, selling and bidding on collectibles.

We are looking for a polite, friendly and responsible Customer Relationship Manager (CRM) to handle customer enquiries and outbound calls related to auctions and the buying and selling of collectibles.

Key Responsibilities

Handle customer calls, WhatsApp messages, emails and website enquiries.

Make outbound calls to customers regarding auctions, bidding opportunities and buying/selling collectibles.

Assist customers with registration, bidding, invoices and payments.

Provide information about coins, banknotes, stamps and upcoming auctions.

Guide customers in using Collectndeal.com.

Provide order and delivery updates and coordinate with internal teams to resolve queries.

Eligibility & Requirements

Any graduate.

Minimum 2 years of experience in customer support, telecalling or client servicing.

Good spoken and written English and Hindi (mandatory).

Kannada or any other South Indian language will be an added advantage.

Basic computer knowledge, MS Excel, email and WhatsApp Business.

Good communication, convincing and customer-handling skills.

Interest or knowledge in coins and collectibles will be an advantage.

Job Details

Location: 85, M.G. Road, Bengaluru.
Job Type: Full-time (Work from Office).
Working Days: Monday to Saturday.
Working Hours: 10:00 AM – 6:30 PM.

HR Contact

Anjai Singh

Phone: +91 734 898 2732

Interested candidates can contact HR directly for further details and interview opportunities.

Website: www.MarudharArts.com
Online Platform: www.Collectndeal.com
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person

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