Customer Relationship Manager (CRM Executive)

SAEV P LTD · Delhi

वेतन₹28,000–32,501महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted5 Oct3 दिन पहले, SimplyHired से

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दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं52 लिखे हैं

Customer follow-upsCustomer records maintenanceConversion rate trackingRecord-keepingCustomer communicationCustomer complaint handlingPeriodic MIS report preparationAfter-sales serviceCollaboration with salesSales reportingCustomer relationship buildingClient onboardingCustomer retentionCoordination with sales teamsCustomer serviceClient detail updatesSales pipeline reportingSales referralsSales performance reportingLead list managementClient enquiry handlingOpportunity managementProviding information to customersCustomer collection follow-upInternal team coordination for query resolutionCross-departmental liaisonManagement information reporting for salesClient data maintenance in CRMAfter-sales issue resolutionLead conversionCustomer payment remindersLead management systemsDaily operations report preparationStakeholder coordinationLead nurturingClient servicesSales management systems proficiencyManagement information systemsCRM system proficiencyClient referralsAccount managementStatus reportingInternal team coordination for issue resolutionSales activity reportingSales pipeline monitoringSales follow-upClient liaisonTeam coordinationAfter-sales follow-upCross-functional communicationSales data trackingCustomer data entry

इस job के बारे में

Manage incoming and outgoing leads (NBD); log, track, and follow up every enquiry in the CRM system.

Coordinate between sales, projects, and customers — share updates, resolve queries, and prevent drop-offs.

Maintain accurate CRM records — lead stage, follow-up dates, conversion status, and customer history.

Drive timely follow-ups on quotations, payments, and documentation.

Handle post-sale customer relations (CRR) — onboarding, service follow-up, AMC, and referral harvesting.

Prepare daily/weekly MIS — funnel status, conversion rate, and pending actions.

Ensure high customer satisfaction and prompt complaint resolution.

Pay: ₹28,000.00 - ₹32,501.23 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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