SA
Customer Relationship Manager (CRM Executive)
SAEV P LTD · Delhi
Pagaar₹28,000–32,501mahina, jaisa likha hai
KahanDelhi
TypeFull time
Posted5 Oct8 din pehle, SimplyHired se
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Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Din ka kaam
Gaadi ya licence nahi chahiye
Jo skills maange hain52 likhe hain
Customer follow-upsCustomer records maintenanceConversion rate trackingRecord-keepingCustomer communicationCustomer complaint handlingPeriodic MIS report preparationAfter-sales serviceCollaboration with salesSales reportingCustomer relationship buildingClient onboardingCustomer retentionCoordination with sales teamsCustomer serviceClient detail updatesSales pipeline reportingSales referralsSales performance reportingLead list managementClient enquiry handlingOpportunity managementProviding information to customersCustomer collection follow-upInternal team coordination for query resolutionCross-departmental liaisonManagement information reporting for salesClient data maintenance in CRMAfter-sales issue resolutionLead conversionCustomer payment remindersLead management systemsDaily operations report preparationStakeholder coordinationLead nurturingClient servicesSales management systems proficiencyManagement information systemsCRM system proficiencyClient referralsAccount managementStatus reportingInternal team coordination for issue resolutionSales activity reportingSales pipeline monitoringSales follow-upClient liaisonTeam coordinationAfter-sales follow-upCross-functional communicationSales data trackingCustomer data entry
Is job ke baare mein
Manage incoming and outgoing leads (NBD); log, track, and follow up every enquiry in the CRM system.
Coordinate between sales, projects, and customers — share updates, resolve queries, and prevent drop-offs.
Maintain accurate CRM records — lead stage, follow-up dates, conversion status, and customer history.
Drive timely follow-ups on quotations, payments, and documentation.
Handle post-sale customer relations (CRR) — onboarding, service follow-up, AMC, and referral harvesting.
Prepare daily/weekly MIS — funnel status, conversion rate, and pending actions.
Ensure high customer satisfaction and prompt complaint resolution.
- Pay
- ₹28,000.00 - ₹32,501.23 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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