Customer Care Executive

We are looking for a dynamic Call Center Executive to handle inbound and outbound calls, assist customers with queries, and provide excellent service.

Key Responsibilities

Handle customer calls and inquiries efficiently

Provide accurate information about products and services

Follow up with customers and leads

Maintain call records and reports

Requirements

Good communication skills (Malayalam \& English)

Basic computer knowledge

Customer handling skills preferred

Job Description

We are seeking a Customer Relationship Executive to build and maintain strong customer relationships and ensure customer satisfaction.

Key Responsibilities

Manage customer interactions and complaints

Maintain customer database and follow-ups

Coordinate with internal teams for issue resolution

Improve customer experience and retention

Requirements

Strong communication and interpersonal skills

Experience in customer handling preferred

Problem-solving ability

Work Location

TRIVANDRUM

Work Location

In person

Timing

9am to 7:30pm

Pay

₹10,000.00 - ₹20,000.00 per month

Work Location

In person