Customer Support Executive

Position: Customer Support Executive - Voice process Process: Inbound Voice Process Job Location: MBP , Ghansoli, Navi Mumbai IMMEDIATE JOINER ONLY Salary In-Hand Salary: ₹25,000 ctc and 21,000 in hand Shift Timing: 9:30 AM – 6:30 PM fixed Working Days: 6 Days a Week Week Off: Sunday Fixed Off Job Responsibilities: Handle inbound customer calls Resolve customer queries and provide accurate product information. Assist customers with information requests and issue resolution. Maintain customer records and documentation. Escalate critical issues whenever required. Maintain customer satisfaction and quality standards. Eligibility Criteria: Graduate in any stream. Minimum 6 months of experience in Customer Support or any other domain (Offer letter, payslips, experience letter is must) Excellent English communication skills are mandatory. Skills Required Strong communication and customer-handling skills. Problem-solving and active listening abilities. Basic to Average computer proficiency Interested candidates can share their updated resumes for further processing.