Guest Relation Executive

Industry

Hospitality

Hotel Category

3-Star Boutique Hotel

Hotel Size

60 Rooms

Location

Near New Delhi Railway Station

Joining

Immediate joiners preferred

About the Role

We are looking for a smart, well-groomed, confident, and personable Guest Relations Executive (GRE) to join a 60-room, 3-star boutique hotel near New Delhi Railway Station. The ideal candidate will be responsible for welcoming guests, ensuring a comfortable and personalised stay, and delivering excellent hospitality services to corporate clients, domestic travellers, and international guests.

Key Responsibilities

Welcome guests warmly and ensure a smooth check-in and check-out experience.

Build positive relationships with guests and provide personalised hospitality services.

Understand and accommodate guest preferences, including room preferences, special requests, and individual requirements.

Coordinate homestyle meal arrangements and other guest-specific services.

Arrange car bookings, airport or railway transfers, and local travel assistance as required.

Assist guests with travel itineraries, sightseeing recommendations, and local information.

Handle guest queries, feedback, and complaints professionally and promptly.

Coordinate with housekeeping, front office, food and beverage, and other hotel departments to ensure seamless service.

Maintain high standards of grooming, professional etiquette, and guest communication.

Build a welcoming environment for corporate clients, international travellers, and other hotel guests.

Requirements & Qualifications

Excellent verbal communication skills in English and Hindi.

Smart, well-groomed, confident, and presentable personality.

Strong interpersonal skills and a guest-first approach.

Good coordination, problem-solving, and organisational abilities.

Ability to handle guest requests with patience, professionalism, and attention to detail.

Prior experience in hospitality, hotel operations, guest relations, or front office is preferred.

Freshers with excellent communication skills and a strong interest in hospitality may also be considered.

What We Offer

Attractive salary package.

Performance-based incentives and bonuses.

Opportunity to interact with leading corporate clients and international guests.

Exposure to personalised guest services and boutique hotel operations.

An opportunity to grow within the hospitality industry.

How to Apply

Interested candidates are requested to share their updated CV along with a recent photograph.

WhatsApp

9599183044

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person