DA
Customer Relation Executive
Dantech Digital Dental Solutions Pvt Ltd. · Chennai
Pay₹15,000–18,000a month, as listed
WhereChennaiTamil Nadu
TypeFull time
Posted23 Oct5 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list23 named
Customer communicationOrder status updatesCustomer relationship buildingCustomer serviceOperations coordinationClient enquiry handlingProviding information to customersCross-departmental liaisonEnglishAchieving service-level targetsBachelor's degreeClient servicesCustomer relationship managementCustomer supportTracking and tracingClient communication skillsCross-functional collaborationCommunication skillsDeadline trackingClient liaisonNon-conformance reportingIssue reportingProgress tracking
About this job
As a Customer Relations Executive
Track the orders / cases that are cleared in Inbound QC and goes for production.
Have a check on the TAT and the delivery on a daily basis.
Duly verify the cases that are getting deviated from the TAT and report to the reporting manager for timely follow up and taking corrective actions.
Be a SPOC for customers and handle queries appropriately.
Work in alignment with the associated departments to ensure TAT is met and reports are properly documented
Candidate Profile
Any Degree
Experience in Customer Service will be preferred
Immediate joiners preferred
- Pay
- ₹15,000.00 - ₹18,000.00 per month
Benefits
Health insurance
Leave encashment
Paid sick time
Provident Fund
Education
Bachelor's (Preferred)
Language
Good English communication skills preferred (Required)
- Work Location
- In person
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