Front Office Executive (Receptionist) _ Coimbatore

Job description

Key Responsibilities

Welcome and assist patients and visitors in a courteous and professional manner.

Manage patient appointments, registrations, and follow-ups.

Answer phone calls, respond to inquiries, and direct calls appropriately.

Maintain patient records, registration details, and appointment schedules.

Coordinate with doctors, nurses, and other staff for patient flow and scheduling.

Handle billing, payment collection, receipts, and basic cash handling.

Verify patient details, insurance information, and required documents.

Ensure the reception and waiting area is clean, organised, and patient-friendly.

Maintain confidentiality of patient information and clinic records.

Manage incoming emails, messages, reports, and courier deliveries.

Requirements & Qualifications

Bachelor’s degree or diploma in any field.

Previous experience as a receptionist, front office executive, or clinic/hospital receptionist is an advantage.

Good communication skills in English and Tamil

Basic computer knowledge and proficiency in MS Office/clinic management software.

Strong interpersonal and customer service skills.

Ability to multitask and manage patients professionally in a fast-paced environment.

Preferred Skills

Pleasant personality and professional appearance.

Basic knowledge of medical terminology is a plus.

Good organizational and time-management skills.

Ability to maintain patient confidentiality and professionalism.

Please share your resume ; 8943228885

Job Location

Gandhipuram, Coimbatore

Pay

₹10,000.00 - ₹18,000.00 per month

Benefits

Provident Fund

Work Location

In person