Key Account Manager

Role Overview

We are looking for a Key Account Manager who will act as the primary point of contact for assigned brands and partners. The role requires strong relationship management, coordination across internal teams, and a deep understanding of business performance and growth opportunities.

Key Responsibilities

Manage and nurture key client accounts and long-term partnerships

Act as the main liaison between clients and internal teams (design, marketing, operations, sales)

Understand client objectives and translate them into clear execution plans

Monitor account performance and ensure delivery against agreed KPIs

Identify upsell and cross-sell opportunities within existing accounts

Lead regular review meetings, performance discussions, and strategic planning sessions

Ensure timely execution of campaigns, deliverables, and commitments

Resolve client concerns proactively and maintain high satisfaction levels

Prepare reports, dashboards, and presentations for internal and external stakeholders

Support onboarding of new accounts and smooth handover from sales teams

Job Types

Full-time, Permanent, Fresher

Pay

₹15,000.00 - ₹35,000.00 per month

Work Location

In person