Call Center Executive (Healthcare)

Aartas CliniShare · Delhi

Pay₹19,000–27,000a month, as listed

WhereDelhi

TypeFull time

Posted12 NovYesterday, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list31 named

Computer operationInbound customer enquiry call handlingPhone communicationCustomer serviceCustomer appointment bookingCall center experienceComputer literacyMaintaining patient confidentialityWriting skillsPatient appointment coordinationClient enquiry handlingInbound voiceEnglishVoice-based call centre experienceBachelor's degreeDecision makingClient servicesScheduling for multiple individualsTelesalesComputer skillsHandling patient queriesClient communication skillsVisit schedulingProfessional phone etiquetteInternal communicationClient educationMedical appointment creationCommunication skillsOffice phone managementMedical administrationIssue reporting

About this job

ROLES & RESPONSIBILITIES

Politely Answering and reverting to appointment phone calls

Obtaining patient information & other relevant data. Guide patients about the process.

Appointment coordination with doctors

Handle phone calls, WhatsApp, and online enquires

Patient appointment tracking and scheduling efficiently

Ensuring confidentiality of client and patient information.

Reporting any operational issues to the Clinic Manager.

Good computer knowledge and adaptability to software programs

Independently respond to patient queries and resolve issues over call

Comply with the quality of service policy of the organization

DESIRED CANDIDATE PROFILE

Excellent verbal and written communication in ENGLISH.

Confident & Energetic personality

Strong decision making skills.

Job Type: Full-time
Pay: ₹19,000.00 - ₹27,000.00 per month

Benefits

Provident Fund

Ability to commute/relocate

Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education

Bachelor's (Required)

Experience

Call center: 1 year (Preferred)
tele sales: 1 year (Preferred)
Customer service: 1 year (Required)

Language

English (Required)

Work Location: In person

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