SH
Customer Service Executive
Shaadi.Com · Delhi
Pay₹15,000–23,000a month, as listed
WhereDelhi
TypeFull time
Posted13 NovYesterday, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list8 named
Customer serviceTelecalling - Customer ServiceUpsellingCross sellingClient handlingClient managementDomestic BPOVoice Process
About this job
Customer Service Executive • Handle member calls and resolve matchmaking-related doubts and queries. • Assist members with matchmaking services and provide timely support. • Manage member follow-ups, retention, and membership renewals. • Build strong relationships and ensure a smooth customer experience. Requirements: • Hindi & English communication is mandatory. • Minimum 12th pass. • 1+ year experience in Customer Service - Relationship Management. • Prior experience in a Work From Office setup required. • Good communication and interpersonal skills. • Comfortable handling calls, follow-ups, retention, and renewals.
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