Telesales Manager

Guide a team of telesales agents to reach daily, weekly, and monthly sales targets.

Train and Coach

Teach new skills, run role-playing sessions, and help agents improve their pitch.

Track Performance

Monitor Key Performance Indicators (KPIs) like call volume, conversion rates, and total sales.

Create Sales Plans

Build effective calling strategies, scripts, and rebuttals for the team.

Manage CRM

Keep customer records, pipelines, and sales data updated using software.

Handle Escalations

Solve tough customer complaints or complex issues that agents cannot fix.

Report Results

Present data and sales progress reports to senior management.

Job Type

Full-time

Pay

From ₹20,000.00 per month

Education

Higher Secondary(12th Pass) (Preferred)

Experience

total work

1 year (Preferred)

Sales

1 year (Preferred)

Language

Hindi (Preferred)

English (Preferred)

Work Location

In person