Jobs›Customer Support, Gurugram

Customer Support Executive (CSE)

PrimeHire Solutions · Gurugram
Freshers welcome
Pay₹21,000–26,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted23 Sep26 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list3 named
12th PassBachelor's degreeCommunication skills
About this job

Hiring Alert – Customer Support Executive | Travel Process

Company
Cogent E-Services
Position
Customer Support Executive
Process
Travel Process

Job Details

  • Qualification: 12th Pass / Graduate
  • Experience: Freshers & Experienced Candidates
  • Salary: Up to ₹26,000
  • Shift: 24/7 Rotational Shifts
  • Work Mode: Work From Office
  • Quality Requirement: Versant Level 5
  • Communication skills: Very good/fluent.

Roles & Responsibilities

  • Handle customer queries related to travel bookings, reservations, cancellations, and travel services.
  • Provide accurate solutions and assistance to customers over calls.
  • Resolve customer concerns professionally and within the required timelines.
  • Maintain a high level of customer satisfaction and service quality.
  • Follow company processes, quality standards, and communication guidelines.
  • Maintain proper records of customer interactions and requests.
Work Location
- **Incuspaze Tower, Campus 1, Phase 4, Sector 18, Udyog Vihar, Gurugram, Haryana
  • Nearest Metro:** M.G. Road
Pay
₹21,000.00 - ₹26,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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