IN
Customer Relationship Executive
INDEL AUTOMOTIVE PRIVATE LTD · Coimbatore
PayPay not listed
WhereCoimbatore
TypeFulltime
Posted22 Sep15 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
Key Responsibilities
- Handle customer enquiries and provide appropriate assistance.
- Make customer follow-up calls and maintain customer records.
- Coordinate service appointments and customer visits.
- Collect customer feedback and address concerns professionally.
- Follow up with customers after sales/service.
- Coordinate with Sales, Service, and other departments to resolve customer issues.
- Maintain accurate CRM records and update customer information.
- Ensure timely communication with customers regarding appointments, vehicle status, and other updates.
- Prepare daily/weekly reports as required.
- Assist the CRM team in achieving customer satisfaction targets.
Requirements
- Good communication and interpersonal skills.
- Customer-friendly attitude.
- Basic computer and MS Office knowledge.
- Good telephone etiquette.
- Ability to handle customer queries professionally.
- Freshers can apply.
- Pay
- ₹13,000.00 - ₹16,000.00 per month
Benefits
- Health insurance
- Provident Fund
- Work Location
- In person
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