Hospital Receptionist

Hospital Receptionist – Job Description

Position

Hospital Receptionist

Location

[Delhi / Gurugram]

Experience

1–3 years preferred

Salary

As per experience and interview

Job Responsibilities

Welcome and assist patients and visitors at the reception.

Handle patient registration, appointments, and enquiries.

Manage incoming calls and direct them to the concerned department.

Coordinate with doctors, nurses, and other hospital staff.

Maintain patient records and reception-related documents.

Guide patients regarding departments, consultations, and hospital procedures.

Manage appointment schedules and follow-ups.

Handle basic billing/payment-related coordination when required.

Ensure smooth and professional front-desk operations.

Maintain patient confidentiality and provide courteous service.

Required Skills

Good communication and interpersonal skills.

Basic computer knowledge (MS Office/ hospital software).

Pleasant personality and professional approach.

Good Hindi and English communication.

Ability to handle patients and visitors calmly and professionally.

Prior hospital/clinic reception experience will be an advantage.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person