Customer Care Associate-Retail

Job Responsibilities

Greet and assist customers in a friendly and professional manner.

Understand customer requirements and provide appropriate product assistance.

Handle customer queries, complaints, and requests promptly.

Support customers with product information, availability, sizes, colours, and pricing.

Assist with billing, exchanges, returns, and other customer service processes.

Coordinate with the sales and store teams to resolve customer concerns.

Maintain good customer relationships and ensure a positive shopping experience.

Follow store policies and maintain proper customer service standards.

Support daily store operations and maintain a clean and organized customer area.

Requirements

Good communication and interpersonal skills.

Customer-friendly attitude and positive approach.

Basic computer knowledge.

Ability to work in a retail environment and handle customers professionally.

Previous experience in clothing/fashion retail will be an added advantage

Pay

₹12,000.00 - ₹15,000.00 per month

Work Location

In person