SP
Reservation Executive
Sprouts Hideways Pvt. Ltd Nagpur · Nagpur
Pay₹15,000–20,000a month, as listed
WhereNagpurMaharashtra
TypeFull time
Posted10 Oct12 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list25 named
Hotel bookingCustomer records maintenanceEmail communicationIndividual booking creationInbound customer enquiry call handlingCancellation processing (reservation procedures)Phone communicationClient enquiry handlingBengaliInbound voiceEnglishLocal languageBachelor's degreeClient servicesReservation systemsHotel customer satisfaction operationsProductivity softwareProviding product informationHindiClient communication skillsBooking modificationCommunication skillsOrder booking managementClient interaction via phone callsReservation management
About this job
Key Responsibilities
- Handle reservation inquiries via phone, email, and online booking platforms.
- Process bookings, cancellations, and modifications.
- Maintain guest records and payment details.
- Coordinate with hotel teams for smooth guest check-ins.
- Provide information on room availability, packages, and special offers.
- Resolve customer queries professionally.
- Support sales and marketing initiatives to maximize occupancy.
- Deliver exceptional customer service.
Qualifications
Graduate (Hospitality/Tourism preferred)
0–2 years of experience in reservations, front office, or customer service
Good communication skills in Bengali
Good communication skills in English and Hindi
Proficiency in MS Office and hotel reservation software
- Salary
- Depends on Interview
- Contact
- +91 7018852163
Benefits
Provident Fund
- Work Location
- In person
Benefits
Food provided
- Work Location
- In person
- Pay
- ₹15,000.00 - ₹20,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
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