Jobs›Customer Relationship, Surat

Customer Relationship Executive

Jobexa Solution · Surat
Pay₹20,000–32,000a month, as listed
WhereSuratGujarat
TypeFull time
Posted16 Oct15 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list25 named
Customer records maintenanceRecord-keepingCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceEnglishClient relationship developmentClient needs assessmentMaster's degreeClient servicesCustomer relationship managementClient status updatesClient communication skillsProfessional phone etiquetteAfter-call work proceduresInternal team coordination for issue resolutionCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
About this job
Job Title
Customer Relationship Executive
Experience
0–2 Years
Location
Surat, Gujarat
Employment Type
Full-Time

Job Description

We are looking for a motivated and customer-oriented Customer Relationship Executive to handle customer interactions over the phone, maintain good relationships, and ensure a positive customer experience.

Key Responsibilities

Make and receive customer calls professionally.

Communicate with customers to understand their needs and requirements.

Follow up with customers regularly and provide timely updates.

Resolve customer queries or coordinate with the relevant team.

Maintain accurate customer records and call details.

Build positive relationships with customers and ensure customer satisfaction.

Handle calling-based tasks efficiently and professionally.

Requirements

0–2 years of experience in customer relationship management, telecalling, customer support, or a similar role.

Good English communication skills are required.

Freshers with strong communication skills may also apply.

Confidence in handling phone calls and interacting with customers.

Good listening, interpersonal, and follow-up skills.

Positive attitude and willingness to learn.

How to Apply

Interested candidates can apply with their updated resume.

Pay
₹20,000.00 - ₹32,000.00 per month

Benefits

Paid time off

Work Location
In person

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