Customer Relationship Manager

Job Title

Customer Relationship Manager

Experience

1–4 Years

Location

Surat, Gujarat

Employment Type

Full-Time

Job Description

We are looking for a proactive and customer-focused Customer Relationship Manager with excellent English communication skills to manage customer interactions over the phone, build strong relationships, and ensure customer satisfaction.

Key Responsibilities

Handle customer calls professionally and maintain effective communication.

Build and maintain strong relationships with existing and potential customers.

Understand customer requirements and provide appropriate solutions.

Follow up with customers regularly and resolve their queries.

Maintain customer records and update interaction details.

Coordinate with internal teams to ensure smooth customer service.

Ensure a positive customer experience and maintain high customer satisfaction.

Requirements

1–4 years of experience in customer relationship management, customer support, or a similar role.

Excellent spoken English communication skills are mandatory.

Good telephone etiquette and confidence in handling customer calls.

Strong interpersonal, problem-solving, and follow-up skills.

Ability to manage customer queries professionally.

Candidates should be comfortable with calling-based work.

How to Apply

Interested candidates can apply with their updated resume.

Pay

₹20,000.00 - ₹35,000.00 per month

Work Location

In person