Front Desk Officer

Job Description

Santa Monica Study Abroad is looking for a friendly, professional, and well-organized Front Desk Officer to manage reception activities and provide administrative support at our Muvattupuzha branch.

The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to interact professionally with students, parents, and visitors.

Key Responsibilities

• Welcome and assist students, parents, and visitors.
• Handle incoming phone calls, emails, and general enquiries.
• Provide basic information about the company's services and direct enquiries to the appropriate counsellors.
• Schedule appointments and coordinate meetings with study abroad counsellors.
• Maintain student enquiry records and update databases.
• Perform day-to-day administrative and front office activities.
• Manage incoming and outgoing correspondence.
• Maintain a professional and welcoming reception area.
• Support the counselling and administrative teams with routine office tasks.

Requirements

• Bachelor's degree or equivalent qualification preferred.
• Good verbal and written communication skills in English and Malayalam.
• Basic computer knowledge, including MS Office and email.
• Good interpersonal, organizational, and multitasking skills.

Pay

₹12,000.00 - ₹15,000.00 per month

Work Location

In person