TO
Customer Relationship Executive
TOP GEAR 7 · Kochi
Pay₹15,000–24,000a month, as listed
WhereKochiKerala
TypeFull time
Posted20 Oct5 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
Skills they list30 named
Customer records maintenanceWalk-in client managementComputer operationAfter-sales serviceCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCustomer appointment bookingClient detail updatesComputer literacyGreeting customersClient enquiry handlingInbound voiceClient relationship developmentAfter-sales issue resolutionSalesSchedule managementLead nurturingClient servicesCustomer relationship managementComputer skillsClient communication skillsCommunication skillsSales follow-upClient liaisonAfter-sales follow-upOffice phone managementSales appointment settingReception managementCustomer data entry
About this job
- Customer Reception
- Greet showroom visitors, understand their needs, and guide them to suitable pre-owned vehicles.
- Lead Management
- Promptly handle incoming phone calls, online inquiries, and schedule test drives.
- Follow-up & After-Sales
- Maintain contact with potential buyers and support existing clients with vehicle documentation and after-sales service.
- Issue Resolution
- Address customer queries and concerns efficiently to ensure high customer satisfaction.
- Data Maintenance
- Maintain updated customer contact records and interaction logs.
Requirements
1–2 years of experience in Customer Service or Sales (Automotive background preferred).
Excellent communication and interpersonal skills.
Basic computer proficiency.
- Pay
- ₹15,000.00 - ₹24,000.00 per month
Benefits
Commuter assistance
- Work Location
- In person
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