Jobs›Customer Relationship, Kochi

Customer Relationship Executive

SEEK INDIAZONE NET PRIVATE LIMITED · Kochi
Pay₹15,000a month, as listed
WhereKochiKerala
TypeFull time
Posted6 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list37 named
Customer records maintenanceComputer operationOutbound lead nurturingCustomer relationship buildingPhone communicationClient detail updatesComputer literacyStakeholder liaisonClient enquiry handlingMalayalamOutbound telemarketingEnglishClient relationship developmentLocal languageBusiness developmentLead nurturingClient servicesCustomer relationship managementPhone canvassingB2BProspectingProviding product informationHindiClient communication skillsTelemarketingInternal communicationClient educationCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationStakeholder relationship buildingCustomer acquisitionClient interaction via phone callsCustomer account updatingCustomer data entry
About this job

About the Role

We are looking for a confident and motivated Customer Relationship Executive to join our team.

The role involves communicating with businesses, introducing our services, answering their questions, following up with interested businesses, and developing long-term customer relationships.

Responsibilities

Contact businesses and introduce our company's services.

Explain our services clearly and answer basic questions.

Follow up with businesses that have shown interest.

Maintain regular communication with potential and existing customers.

Build positive and professional relationships with customers.

Update customer information and follow-up status.

Coordinate with the internal team when required.

Work towards achieving customer and business development targets.

Requirements

Fresher to (3) years of experience.

Good communication and interpersonal skills.

Comfortable communicating with businesses over the phone and WhatsApp.

Basic computer knowledge.

Good command of English and Malayalam.

Hindi or other Indian languages will be an advantage.

Positive attitude and willingness to learn.

Ability to work independently as well as with a team.

What We Offer

Competitive salary.

Performance-based incentives.

Professional working environment.

Training and guidance.

Career growth opportunities.

Pay
From ₹15,000.00 per month
Work Location
In person

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