Customer Support Executive

We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive

Job Title

Customer Support Executive

Experience

1-2+ Years in Customer support

Qualifications

ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries.

Job Location

Vashi (Navi Mumbai)

Job Description

-

Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.

Ø Co-ordinate and update customer service call status

Ø Generating daily, Weekly and monthly report Maintaining inventory

Ø Tracking engineer expenses

Ø The candidate is required to attend to the customer calls and provide them the required information.

Ø The candidate should be able to understand the client’s complaints and work upon resolving them.

Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer

Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management

Regards,

Pradnya Gaikwad

Job Types

Permanent, Full-time

Pay

₹20,000.00 - ₹25,000.00 per month

Education

Bachelor's (Preferred)

Experience

total work

1 year (Preferred)

Customer service

1 year (Preferred)

Language

English (Preferred)

Work Location

In person